I have been researching the problem with the Snipping Tool and the Tablet PC optional components in Vista for the last few days. It works 1 or 2 times and after that it crashes. I have a same issue with the snipping tool but I think it's caused by a memory issue. User: xxxxx\xxxxxx (removed domain and user name)Ĭomputer: xxxxxxxxxx (removed computer name)ĭetection of product '', can I not find any ref. I have tested with the SFC tool and it comes up clean.īut in the Even Viewer - Application log, do I see the MsiInstaller is activated when ever I try to start the Snipping Tool, with the following error message: Tested also with the setting Disabled, but no luck in getting the Snipping Tool up working. I have now verified that all entries was set to Not configured. If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.īy marking a post as Answered, you help others find the answer faster.
This will install these components in the system with a fresh copy of all the files. This time add the check mark to the 'Tablet PC Optional Components'.
This will uninstall the 'Snipping Tool' from the system.Īfter the computer restarts, go back into Control Panel and repeat the same procedure, When the options appear in the list, scroll down to the 'Tablet PC Optional Components' and remove the check mark from that item.Ĭlick OK, exit everything and reboot the computer. This window may take a couple of minutes to display.
Open Control Panel, click the Classic View in the Tasks Pane.Ĭlick the 'Turn Windows features on and off' in the Task Pane. This tool is part of the Tablet PC Optional Components in Windows Vista. Try refreshing the installation for the Snipping Tool. I like that business model of let the customer pay and let the customer do the job) Long history, 100 USD short but a happy ending. Then I reinstalled the Office package and selected install all components and my Snipping tool are still working. So based upon the information on that web page, I removed the whole Office 2003 package and without a reboot, I could immediately use the Snipping tool and the other tools, Hurrah! I thought that solution could be tested even on my old Office 2003 installation. So I began looking into each of the applications not working and started searching the web for any message with Journal, Inking etc., not only looking into the Snipping issue. 550 USD and we will let you talk with a technician or the talks stops here! At that time I said STOP, no way I would put additional 550 USD on top of the 100 USD already spend on this issue.
to call and a resume of what had been tested so far.Ĭalled the Professional support desk and got a polite respond that you can provide your credit card for payment of approx. The support technician came back next day with a polite message that they would have to stop further investigation and move me to the Professional support desk, because I was running on a Domain. Used a day on this ping pong before the support technician asked for a timeout. Ok no problem to repeat it again, then we is sure it has been tested thoroughly. They responded back within very short time, and then I had to try every single basic step again, everything already mentioned in this forum tread. 100 USD payment they asked for, included an explanation what error message I did receive and a reference to this forum. I did use the email option for calling Microsoft Personal Support and provided my credit card for the approx. me of and forcing me to fix this dame problem by myself.
But not because calling Microsoft support helped me! Or more correctly indirect they did, by p…. Ok now my Snipping Tool, Journal, Sticky Notes and Inking are working again.